Wheelchair Sorted !!
It took just 1/2 an hour to sort out the wheelchair mess. Why did it have to get this far before a suitable solution was available ?
Very simply the wheelchair service which is part of the NHS has two options. Option1 to supply a wheelchair via an accredited supplier which is what initially happened to me. However without detailed consultation with the wheelchair user and their carer, this option means that the user probably ends up with the wrong wheelchair.
Option 2 is to supply a voucher, which means user can then select his or her own wheelchair from any suitable supplier, and if necessary top up the value to get the required wheelchair. In my case this option was never offered and I'm not happy about that.
Having said that today I was assessed, and I stuck out for the voucher scheme. I ended up with a voucher worth £320, which is way in excess of my requirements, but I'm happy with that.
I will be writing the the Chief Executive of the Mid Essex Primary Care Trust to ask some questions as to why the service treated me as it did. Hopefully I can change the way the Wheelchair serves its customers, there are clearly things that could be improved.
I thought you would like to see what I'll be like as soon as I come off all the pills and can have a drink or two
Can't Wait - Mines a Pinot Grigio !!